Product & Dosage
How long does the aroma last?
Depending on the blend and room ventilation, the scent can last anywhere from 1 to 4 hours.
Is your herbal incense legal?
Yes, all our products comply with current federal and state regulations. We do not sell banned or scheduled substances.
Will this show up on a drug test?
Full spectrum products contain trace THC and carry a small risk of a positive result on sensitive tests. If this is a concern, our THC-free broad spectrum line is the safer choice.
Is your incense pet-safe?
We recommend using incense in well-ventilated areas away from pets, especially birds and small animals.
Lab Testing & Quality
How do I find the lab report for my bottle?
Every bottle has a batch number on the label. Enter it on our Lab Reports page to pull up the exact certificate of analysis for that batch.
Who tests your products?
All testing is done by an independent, ISO-accredited third-party lab — never in-house — so results aren't influenced by us.
Do you offer wholesale options?
Yes. Please contact us to apply for a wholesale account.
Shipping & Orders
How long does shipping take?
Orders are processed within 24 hours and typically arrive within 1–3 business days domestically, or 3–7 days internationally, depending on destination.
Do you ship internationally?
Yes, we currently ship to the United States, United Kingdom, Canada, Australia, and select countries across Asia. Check our Shipping & Returns page for full details.
What's your return policy?
Unopened products can be returned within 30 days for a full refund. See our Shipping & Returns page for the complete policy.
Legal
Is CBD oil legal where I live?
Legality varies by country and state. Our products contain under 0.3% THC and are legal in most of the regions we ship to, but we recommend checking your local regulations before ordering.
What if I forgot to use a discount code?
Contact us within 24 hours of placing your order and we may be able to apply it retroactively.
What payment methods are accepted?
We accept credit/debit cards, cryptocurrency, and select prepaid cards. All transactions are securely encrypted.
Is my payment information safe?
Yes, we use industry-standard 128-bit SSL encryption and PCI-compliant processors to protect your payment data.
